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Frequently Asked Questions

Unleash Your Skin's Natural Glow With Banyo Exfoliating Gloves!

You've landed in the right spot! Welcome to the FAQ page for the Banyo Exfoliating Gloves - your gateway to radiant, rejuvenated skin.

 Your Skin Deserves More! Uncover the secret to a luxurious, spa-like experience, right at home! Banyo Exfoliating Gloves are expertly designed to buff away dead skin cells, revealing your skin's hidden glow.

Now, if you're still on the fence, or have questions about the Banyo Exfoliating Gloves, we've got you covered!

Uncover the Banyo Secrets! We've compiled a comprehensive FAQ section addressing everything you might want to know about The Banyo.co.

So why wait? Dive into our FAQs, get the answers you need, and join the Banyo family today! Your skin will thank you for it.

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  • What sets Banyo Exfoliating Gloves apart from others on the market?
    Banyo exfoliating gloves are made with 100% natural materials on wooden looms, without any chemical or automated processes. They are crafted from healthy, natural materials like silk and tree bark yarn that are safe for the all skin types. Banyo Exfoliating Gloves are made of naturally antibacterial materials, helping to reduce body breakouts, unlike viscose and nylon exfoliating gloves. Banyo Exfoliating Gloves are made of natural materials and are free of dyes, additives, and petroleum-based and chemically manufactured threads like nylon and polyester, making them safe for use on sensitive skin. Banyo Exfoliating Gloves are specifically designed to effectively remove dead skin cells, eliminating skin conditions such as ingrown hair, keratosis pilaris, and strawberry legs caused by the accumulation of dry dead skin.
  • What is the proper way to use Banyo Exfoliating Gloves?
    For a baby-soft, healthy and glowing skin, follow the two-step Banyo Ritual with Banyo Exfoliating Gloves. Regular use will revitalize your skin, improve lymphatic circulation and health, combat cellulite, reduce ingrown hair, even out skin tone, and minimize body breakouts. For the sensitive part of skin and face recommended to use Banyo Silky Touch Exfoliating gloves to get rid of dead skin cell. For the insensitive and rough part of your skin like knees and elbows recommended to use Banyo Glamour Touch Exfoliating Gloves. The striped surface of the Banyo Glamour Touch Exfoliating Gloves is highly effective in removing dead skin from the knees and elbows.
  • What are the proper steps for caring for the skin after exfoliation?
    Exfoliating removes dead skin cells and unclogs pores, allowing the skin to better absorb skincare products. It is important to be mindful of what products are used on the skin after exfoliation. We strongly suggest using natural, clean, and gentle body care products to nourish the skin after exfoliation, which is why we created the Banyo Signature Body Oil. Use the Banyo exfoliating gloves which is suitable your skin type and follow the exfoliation with Banyo Signature Body Oil. Banyo Signature Body Oil is formulated by a certified aromatherapist with 100% pure and natural essential and carrier oils to enhance the benefits of exfoliation and soothe the skin. The lightweight and luxurious oil absorbs quickly, leaving your skin feeling soft and smooth. Provides intense nourishment and hydration after exfoliation with the help of grapeseed, coconut and jojoba blend that are rich with Vitamin E and Omega 6 fatty acids. It can help eliminate skin conditions such as ingrown hairs, keratosis pilaris, and strawberry legs resulting from the buildup of dry, dead skin.
  • How frequently should Banyo Exfoliating Gloves be used?
    It is recommended to use the Banyo Exfoliating Glove at least once a week to eliminate skin conditions such as ingrown hair, keratosis pilaris, and strawberry legs caused by the accumulation of dry dead skin.
  • What is the proper method for cleaning my Banyo Exfoliating Glove?
    To clean your Banyo Silk Exfoliating Glove, use hot water and gently squeeze it out. It is important to handle this glove delicately. Place your exfoliating glove in a clean and dry place to air dry. Avoid placing your exfoliating glove in the washing machine as this could damage the woven fibers.
  • Does exfoliating the skin present any risks? Can Banyo Exfoliating Gloves cause harm to my skin?
    Exfoliating the skin can be safe and beneficial when done with suitable methods. The Banyo Body Exfoliating Glove is a chemical-free, gentle and effective exfoliating method for the body, particularly helpful for addressing Keratosis Pilaris, Chicken Skin, and Strawberry Legs. It is important to follow The Banyo Ritual and Safety Guide for best results and to avoid any potential damage to the skin. If you have eczema or any other skin condition, it is best to consult with a dermatologist before using any exfoliating product.
  • Can I use Exfoliating Gloves on the face?
    Banyo Silky Touch Exfoliating Glove specifically designed for sensitive areas such as the face and pubic area. You can safely use Banyo Silky Touch Silk Exfoliating Glove as a face mitt. It is suitable for the face and other sensitive areas. However it is not recommended to use the same exfoliating gloves for both the face and body. To ensure proper hygiene, we recommend having separate gloves for each area. For example, if you use Banyo Silky Touch Exfoliating Gloves for your body, have another pair specifically for your face.
  • What are the safety guidelines to follow when using Banyo Exfoliating Glove?
    Avoid using Banyo Exfoliating Gloves if you have an open wound, rash, skin allergies, or any other special skin condition on your body. It is important to be mindful of any existing skin issues before using any product. Do not use it together with sugar scrubs or other body scrubs. Do not over-rub your sensitive areas.If you have sensitive skin, use our silk blended product. Do not expose the sun or use tanning beds 24 hours after usage. The Banyo Exfoliating Glove is a personal item of use and is not recommended to be shared with other people. It is unlikely that an allergic reaction will occur when using this product. However, if one does occur, stop using the product and seek medical advice.
  • When is the appropriate time to exfoliate, before or after shaving?
    According to dermatologists, exfoliating before shaving is the best option as it prevents the razor from becoming clogged with dead skin cells, thus maintaining its effectiveness. It's recommended to wait 24 hours after using Banyo Exfoliating Gloves for your skin to recover before shaving.
  • When do I need to replace my Banyo Exfoliating Glove?
    The Banyo Exfoliating Gloves are very durable, but for proper hygiene, it is recommended to replace them every 8-12 weeks.
  • What should I do if my skin is not peeling after using an exfoliating glove?
    There could be several reasons why you are not experiencing peeling after using an exfoliating glove. To ensure optimal results, we recommend following the Banyo Ritual Guide. It's important to note that the amount of skin peeling will vary based on skin type, with dry skin tending to peel more than oily skin and hairier areas peeling less than shaved areas. Additionally, it's crucial to be mindful of not over-exfoliating as using another exfoliator may prevent visible peeling.
  • Can I use other skincare products such as creams, soaps, or oils while using Banyo Exfoliating Gloves?
    It is not recommended to use creams, soaps, or oils while using Banyo Exfoliating Gloves. The gloves work by using direct friction on the skin, and the presence of other products may hinder the exfoliating process.
  • Is it safe to use an exfoliating glove if I have eczema or any other skin condition?
    It is not recommended to use an exfoliating glove if you have eczema as it can irritate and worsen the condition. If you have eczema or any other skin condition, it is best to consult with a dermatologist before using any exfoliating gloves. They may recommend alternative methods or products that are better suited for your skin condition.
  • What is the appropriate time to use an exfoliating glove, before or after tanning, to ensure safety?
    It is not recommended to use exfoliating gloves before or immediately after tanning as it can cause irritation and remove the tan. It is best to wait for 24 hours after tanning before exfoliating. It is also important to use a gentle exfoliating product and to exfoliate lightly to avoid over-exfoliation, which can cause irritation and lead to uneven skin tone. Always be sure to use sunscreen to protect your skin and preserve your tan.
  • What is the appropriate time to use an exfoliating glove, before or after hair removal, to ensure safety?
    It is recommended to wait for at least 24 hours before or after hair removal to exfoliate, in order to allow the skin sufficient time to recover and return to its natural state. This can help prevent further irritation and ensure that the exfoliation process is effective.
  • Do exfoliating gloves get rid of cellulite?
    Cellulite is caused by a combination of factors, including genetics, hormonal changes, bad circulation, and a build-up of fat in the underlying layers of the skin. Lack of circulation can contribute to the development of cellulite, as it can cause a buildup of fluids in the fatty tissues, leading to the characteristic dimpling appearance. Exfoliating can help to improve the appearance of cellulite by promoting cell turnover and removing dead skin cells, which can make the skin appear smoother and more even. Additionally, it is important to maintain a healthy diet and exercise regularly, as these can also help to improve circulation and reduce the appearance of cellulite.
  • Do exfoliating gloves get rid of strawberry legs?
    Strawberry legs occur when dead skin, oil, and bacteria get trapped in enlarged pores or hair follicles. This condition is commonly seen after shaving, but it can also be caused by other skin issues such as clogged pores, folliculitis, dry skin, and keratosis pilaris. Banyo Exfoliating Gloves are an effective way to remove dead skin cells, improving the appearance of dark spots and unclogging pores. They also help prevent ingrown hairs by removing the dead skin that can trap hair follicles. These gloves are made of naturally antibacterial materials to prevent bacterial growth.
  • Do exfoliating gloves get rid of keratosis pilaris aka chicken skin?
    Keratosis Pilaris, also referred to as chicken skin, is caused by the buildup of dead skin cells in the pores or hair follicles. Each hair on our body grows from a follicle, resulting in numerous follicles on our body. The clogging of multiple follicles by dead skin cells leads to the rough, dry patches characteristic of Keratosis Pilaris. By exfoliating, you remove dead skin cells from the surface. Banyo Exfoliating Gloves provide a gentle way to slough off these cells, as opposed to using a loofah, buff puff, or rough washcloth. It's important to avoid using harsh products that can irritate the skin and exacerbate Keratosis Pilaris. Instead, a gentle approach using Banyo Exfoliating Gloves is recommended.
  • Are exfoliating gloves better than loofah?
    Banyo Exfoliating Gloves are a superior choice for exfoliating your skin compared to traditional loofahs. Banyo Exfoliating Gloves are designed to provide gentle yet effective exfoliation while being gentle on the skin. Unlike loofahs, which can be harsh and abrasive, these gloves are made with natural materials that gently remove dead skin cells and impurities without causing damage or irritation to the skin.
  • Which is better, scrubbing or exfoliating?
    Banyo Exfoliating Gloves are an excellent tool for achieving smooth and healthy skin. The unique design of these gloves gently removes dead skin cells and impurities, leaving your skin feeling refreshed and rejuvenated. The gentle exfoliation provided by these gloves is not only effective, but it also promotes healthy skin by maintaining the integrity of your skin barrier. Unlike harsh scrubs or chemical exfoliants, these gloves provide a gentle yet effective way to exfoliate without causing damage to your skin. Using Banyo Exfoliating Gloves regularly can help to improve the texture and appearance of your skin, leaving it looking and feeling smooth and soft. To effectively eliminate small skin bumps, also known as chicken skin or keratosis pilaris, Banyo Exfoliating Gloves are the gentlest solution.
  • Are exfoliating gloves better than washcloths?
    Compared to traditional washcloths, exfoliating gloves offer several advantages. For one, the textured surface of the exfoliating gloves provides a more effective exfoliation than a smooth washcloth. Additionally, the gloves cover the entire hand, making it easier to reach and exfoliate hard-to-reach areas such as the backs of the legs and arms. Another advantage of Banyo Exfoliating Gloves is that they are gentle on the skin and maintain the integrity of the skin barrier. Unlike harsh scrubs or chemical exfoliants, these gloves provide a gentle yet effective way to exfoliate without causing damage to your skin.
  • Are the Banyo Exfoliating Gloves are vegan?
    Banyo Silky Touch Exfoliating Gloves are made with silk so they are not suitable for vegans. However, if you are seeking a vegan and plant-based exfoliating gloves, Banyo Glamour Touch Exfoliating Gloves are made with 100% tree bark yarn. It is vegan and cruelty-free.
  • What does make Banyo Ritual unique?
    Exfoliating removes dead skin cells and unclogs pores, allowing the skin to better absorb skincare products. It is important to be mindful of what products are used on the skin after exfoliation. We strongly suggest using natural, clean, and gentle body care products to nourish the skin after exfoliation, which is why we created the Banyo Signature Body Oil. Infusing essential oils into formulations helps replenish the skin's nutrients. Oil-based products are superior to water-based moisturizers as they provide smoother, better lubricated, and more easily absorbed hydration to the skin. The Banyo Body Oil is formulated by a certified aromatherapist with 100% pure and natural essential and carrier oils to enhance the benefits of exfoliation and soothe the skin. The blend of grapeseed oil, coconut oil, and jojoba oil in the Banyo Signature Body oil soothes and nourishes the skin, improving its elasticity. Additionally, the special blend of essential oils will enhance skin rejuvenation and promote new cell growth. Signature Body Oil also provides therapeutic aromatherapy benefits. Perfect formula has grounding properties that can help to soothe the nervous system and improve overall well-being.
  • What is aroma therapeutic use?
    The use of essential oils for therapeutic purposes is known as aromatherapy, a practice that dates back centuries. Inhaling the scent of essential oils activates the olfactory nerves, transmitting the scent molecules directly to the brain, particularly the amygdala, the emotional center. Additionally, essential oils can be absorbed through the skin. Infusing essential oils into formulations helps replenish the skin's nutrients. Oil-based products are superior to water-based moisturizers as they provide smoother, better lubricated, and more easily absorbed hydration to the skin.
  • What are the safety guidelines to follow when using Banyo essential oil infused body care products?
    Before using Banyo body care products, it is important to perform a patch test on a small, inconspicuous area of skin. If there is any irritation or reaction, discontinue use. Banyo body care products are intended for external use only and should be kept out of reach of children. To avoid eye irritation, avoid contact with eyes. If you are pregnant, nursing, have a medical condition, or are taking medication, it is important to consult a doctor before using this product. Avoid exposure to direct sunlight or tanning beds for at least 24 hours after topical use on the skin.
  • Is it safe to use essential oils on the skin, as found in Banyo Body Oils?
    When used properly, most essential oils are safe and do not cause adverse side effects. However, it is crucial to use essential oils wisely, as they are being introduced into the body. Essential oils should never be applied directly to the skin and should always be diluted with carrier oils. The Banyo Body Oils have been formulated by an aromatherapist and are already diluted with carrier oils, making them safe to use if you do not have any skin or health conditions.
  • I am pregnant, can I use Banyo essential oil infused body care products?
    If you are pregnant, it is recommended to consult with a doctor before using Banyo essential oil-infused body care products.
  • Is it safe to use Banyo body oils if I have eczema or any other skin condition?
    If you have eczema or any other skin condition, it is best to consult with a dermatologist before using any body care product. They may recommend alternative methods or products that are better suited for your skin condition.
  • Are Banyo's products made with natural ingredients?
    All banyo products are 100% natural . We never use a naturally derived or synthetic preservative systems such as Phenoxyethanol. We take pride in our products being free from synthetic fragrances, artificial colors, sulphates, parabens, and mineral oils. At Banyo, we use only 100% pure and natural carrier and essential oils.
  • How does Banyo Ritual aid in collagen production?
    Essential oils and carrier oils can aid in collagen production by minimizing damage from free radicals. Some essential oils, such as those with detoxifying properties, can decrease inflammation, which can weaken and fragment collagen fibers. Banyo Signature Body Oil is formulated with frankincense, geranium, atlas cedar, and benzoin essential oils, known for their powerful antioxidant benefits and ability to promote skin cell renewal.
  • Can Banyo Body Oils be applied to the face?
    The skin on the face and body is different, however, Banyo Body Oils are lightweight and suitable for sensitive skin. We recommend using them only on the body.
  • Where are the oils sourced from?
    We are proud to obtain our essential oils from the finest producers globally. We exclusively work with reputable suppliers who have the necessary certifications and are committed to producing the highest quality essential oils in a sustainable and ethical manner.
  • How should I store my Banyo oils and mist?
    They should be stored in a place that is out of direct sunlight. The shelf life and efficacy may decrease under direct sunlight or in high temperatures.
  • Are the Banyo Body Oils, Face Mist, and Hair Oil vegan and cruelty-free?
    Yes, the Banyo Body Oils, Face Mist, and Hair Oil are vegan and cruelty-free. This means that they do not contain any animal-derived ingredients and have not been tested on animals.
  • Do the ingredients have a certification or standard?
    Yes. The key ingredients in Banyo Body Oils are ECOCERT GREENLIFE approved and conform to the COSMOS standard for sustainable sourcing and eco-friendly processing, including environmentally responsible packaging. We work with a supplier who uses state-of-the-art gas chromatography in their laboratory to rigorously test the purity and potency of our sourced oils. We ensure that our suppliers have thorough testing, documentation, and certifications in place to guarantee the highest quality and safety of our products.
  • What is the COSMOS standards?
    COSMOS stands for "COSMetic Organic and Natural Standard". The COSMOS standard was implemented in 2010 by five European organizations: BDIH (Germany), Cosmebio (France), ECOCERT Greenlife (France), Soil Association Certification (UK), and ICEA (Italy). The primary aim of COSMOS was to align quality and sustainability standards across the international cosmetics sector to benefit all stakeholders, ensure transparency, and drive forth innovation.
  • What does make Banyo Ritual eco-friendly?
    We are committed to creating eco-friendly and sustainable bath and body care routines that are both effective and mindful of the environment. We believe in minimalism and offer products that prioritize human and environmental health. For us, sustainability involves more than just the ecological impact; it also includes the impact on human labor, hand labor, and fair and ethical trade practices. That's why we are dedicated to clean beauty and use only 100% natural materials and ingredients that are safe for both people and the planet. Our Banyo Gloves are made from healthy, natural materials like silk and tree bark yarn that are both safe for the skin and durable. They are also free of dyes and additives, making them pure and safe. Our body care line is free of harsh chemicals, parabens, and sulfates, and we use only the safest, natural ingredients to support and enhance skin health. We work with a supplier who uses state-of-the-art gas chromatography in their laboratory to rigorously test the purity and potency of our sourced oils. We ensure that our suppliers have thorough testing, documentation, and certifications in place to guarantee the highest quality and safety of our products. Our packaging is designed to be eco-friendly and plastic-free.
  • What is the cause of the presence of small particles in Banyo Oils?
    "Banyo Oils are comprised solely of 100% pure and natural ingredients. However, over time, the heavier elements of the oil may settle at the bottom of its container, resulting in smaller particles suspended within the oil through a process known as natural sedimentation.
  • Shipping and Returns
    SHIPPING POLICY By placing an order from this Website, you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to protect and set expectations on our service mutually. General Subject to stock availability. We try to maintain accurate stock counts on our website, but from time to time, there may be a stock discrepancy, and we will not be able to fulfill all your items at the time of purchase. In this instance, we will fulfill the available products to you and contact you about whether you would prefer to wait for the restocking of the back-ordered item or if you would prefer us to process a refund. Delivery Terms Transit Time Domestically Generally, domestic shipments are in transit for 2 - 7 days; we use USPS. Dispatch Time Orders are usually dispatched on next business day of payment of the order. We operate on Monday - Friday during standard business hours, except on national holidays, when we will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum. Delivery Time Exceeded If the delivery time has exceeded the forecasted time, please get in touch with us so that we can conduct an investigation. Tracking Notifications Upon dispatch, customers will receive a tracking link from which they can follow the progress of their shipment based on the latest updates made available by the shipping provider. Process for Parcel Damaged or Lost In-transit We process a refund or replacement for parcels lost or damage in transit. Customer service For all customer service inquiries, please submit a question at info@banyo.com RETURN POLICY If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer free returns within 30 days of purchase. You can return your product for store credit, a different product, or a refund to the original payment method. Please note the following exceptions to our return and refund policy:
  • PRIVACY POLICY
    PRIVACY POLICY Effective Date: June 6, 2023 I. INTRODUCTION TheBanyo.Co (hereinafter referred to as "we," "us," or "our") respects your privacy and is committed to protecting it through our compliance with this policy. This privacy policy (the "Policy") describes the types of information we may collect from you or that you may provide when you visit the website www.thebanyo.co (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information. This Policy is in accordance with the California Consumer Privacy Act (CCPA), California Online Privacy Protection Act (CalOPPA), and the General Data Protection Regulation (GDPR) where applicable. II. SCOPE OF THE POLICY This Policy applies to information we collect on the Website and in email, text, and other electronic messages between you and this Website. It does not apply to information collected by any third party, including through any application or content (including advertising) that may link to or be accessible from the Website. III. INFORMATION WE COLLECT ABOUT YOU We collect several types of information from and about users of our Website, including information: By which you may be personally identified, such as name, postal address, e-mail address, telephone number, or any other identifier by which you may be contacted online or offline ("personal information"); That is about you but individually does not identify you; and/or About your internet connection, the equipment you use to access our Website, and usage details. We collect this information directly from you when you provide it to us and automatically as you navigate through the site. IV. HOW WE USE YOUR INFORMATION We use information that we collect about you or that you provide to us, including any personal information: To present our Website and its contents to you. To provide you with information, products, or services that you request from us. To fulfill any other purpose for which you provide it. To notify you about changes to our Website or any products or services we offer or provide through it. To allow you to participate in interactive features on our Website. In any other way we may describe when you provide the information. V. DISCLOSURE OF YOUR INFORMATION We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide as described in this Policy: To our subsidiaries and affiliates. To contractors, service providers, and other third parties we use to support our business. To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of TheBanyo.Co's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by TheBanyo.Co about our Website users is among the assets transferred. For any other purpose disclosed by us when you provide the information. With your consent. VI. DATA SECURITY We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. VII. CHANGES TO OUR PRIVACY POLICY It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Website and this privacy policy to check for any changes. VIII. CONTACT INFORMATION To ask questions or comment about this privacy policy and our privacy practices, contact us at: info@thebanyo.co
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